UBC Library Fines Appeal Form

For general information about UBC/Library Cards and PINS, go to My Library Account.
Don’t know your UBC/Library card barcode and PIN? Click here or email one of the addresses listed below.

Under UBC Library loan regulations, borrowers may appeal fines and charges.

Please note that the following are NOT acceptable reasons for appealing a fine:

  • Lack of knowledge of loan regulations
  • Failing to note due dates
  • Failing to renew on time
  • Failing to receive reminder notices by email

Appeals for the reasons above will NOT be considered.

To appeal on other grounds, please complete and submit the form below. You may be contacted to provide documentation: for example, a doctor’s certificate to accompany an appeal on medical grounds.

You will normally receive a response within 7-10 working days. Many appeals will be resolved more quickly, but an appeal often entails a comprehensive search of bookstacks and online records over several days.

Please fill in all fields and give as much detail as possible. Click on “Submit” when finished.

UBC Library Fines Appeal Form

  • Date Format: MM slash DD slash YYYY

For additional assistance, please use the contacts below:

Library Cards
Faculty, Staff &
Community Borrowers
604-822-3869 library.cards@ubc.ca
Biomedical Branch 604-875-4505 bmb.library@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Renewals
UBC Vancouver 604-822-2406 My Library Account
Okanagan Library 250-807-9107 My Library Account
Loan Regulations
UBC Vancouver 604-822-2406 library.contact@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Overdues & Fines
Asian Library 604-822-2427 asian.library@ubc.ca
BMB Library 604-875-4505 bmb.library@ubc.ca
David Lam Library 604-822-9400 lam.ref@ubc.ca
Education Library 604-822-5024 ed.lib@ubc.ca
Koerner Library 604-822-5532 overdues.koerner@ubc.ca
Law Library 604-822-4238 law.library@ubc.ca
MAA Library 604-822-2701 maa.library@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Woodward Library 604-822-2883 wd.ref@ubc.ca
source: http://wiki.ubc.ca/Library:Library_Account_Assistance