Library Account Assistance Form

For general information about UBC/Library Cards and PINS, go to My Library Account. (Don’t know your UBC/Library card barcode and PIN? Click here or call one of the numbers listed below.)

Fill in this form for questions about:

  • Library cards
  • Loan regulations
  • Suspended cards
  • Holds and recalls
  • To appeal a library fine, fill in this online form.

Please fill in all fields and give as much detail as possible. Click on “Submit” when finished.

Library Account Assistance Form


Assistance is also available by telephone:

 

Library Cards
Faculty, Staff &
Community Borrowers
604-822-3869 library.cards@ubc.ca
Biomedical Branch 604-875-4505 bmb.library@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Renewals
UBC Vancouver 604-822-2406 My Library Account
Okanagan Library 250-807-9107 My Library Account
Loan Regulations
UBC Vancouver 604-822-2406 library.contact@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Overdues & Fines
Asian Library 604-822-2427 asian.library@ubc.ca
BMB Library 604-875-4505 bmb.library@ubc.ca
David Lam Library 604-822-9400 lam.ref@ubc.ca
Education Library 604-822-5024 ed.lib@ubc.ca
Koerner Library 604-822-5532 overdues.koerner@ubc.ca
Law Library 604-822-4238 law.library@ubc.ca
MAA Library 604-822-2701 maa.library@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Woodward Library 604-822-2883 wd.ref@ubc.ca
source: https://wiki.ubc.ca/Library:Library_Account_Phone_Assistance