Library Accounts Assistance Form

Fill in this form for questions about:

  • Access to Online Library Collections (OpenAthens login)
  • Library account (borrowing and requesting items)
  • Appealing a fine
  • Library cards and loan regulations
  • Suspended cards
  • Holds and recalls

Click here to retrieve your Library Card Barcode and PIN


Assistance is also available by telephone and email:

 

Library Cards
Faculty, Staff &
Community Borrowers
604-822-3869 library.cards@ubc.ca
Biomedical Branch 604-875-4505 bmb.library@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Renewals
UBC Vancouver 604-822-2406 My Library Account
Okanagan Library 250-807-9107 My Library Account
Loan Regulations
UBC Vancouver 604-822-2406 library.contact@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Overdues & Fines
Asian Library 604-822-2427 asian.library@ubc.ca
BMB Library 604-875-4505 bmb.library@ubc.ca
David Lam Library 604-822-9400 lam.ref@ubc.ca
Education Library 604-822-5024 ed.lib@ubc.ca
Koerner Library 604-822-5532 overdues.koerner@ubc.ca
Law Library 604-822-4238 law.library@ubc.ca
MAA Library 604-822-2701 maa.library@ubc.ca
Okanagan Library 250-807-9107 libquestions.ok@ubc.ca
Woodward Library 604-822-2883 wd.ref@ubc.ca
source: https://wiki.ubc.ca/Library:Library_Account_Phone_Assistance