Borrowing from non-UBC Libraries – InterLibrary Loan (ILL)

New Interlibrary Loan (ILL) and Document Delivery (DocDel) Portal

UBC Library has moved to a new platform for ILL and DocDel requests. Learn how to place and track requests in the new system below.

Notice regarding delivery service delays:

We are currently experiencing delays to campus delivery services due to circumstances beyond the Library’s control. Please anticipate longer wait times. For ASRS items, select MAA Library as the pick-up location for the fastest delivery.

Can’t find what you want at the UBC Library?

Interlibrary Loan (ILL) will order it for you from another Library.

Before ordering please check the following:

Please note:

  • Delivery times depend on availability at other libraries. Articles can take 1-2 business days, books at least 7 business days. In some cases, it can be longer.
  • Requests for items held at UBC or available online will be cancelled.
  • Requests will be cancelled if they exceed what is allowed under Canadian Copyright Law
  • Community Cardholders (including Alumni) will be charged a minimum of $30.00 per filled request.

Your UBC InterLibrary Loan Account

Login is required to place and track ILL requests.

  • Current Faculty, Staff, and Students can log in using CWL.
  • Community Cardholders, Alumni, Affiliated College Faculty/Staff, and Faculty Authorized users may request a username and password.

Place a UBC InterLibrary Loan Request

Option 1: Find and request via UBC’s General Library Search (Summon) or Worldcat

Use either tool to find a citation for the item you’re looking for. If the item isn’t part of the UBC Library’s collection, you’ll see a “Request via UBC InterLibrary Loan” link. Click to proceed an auto-filled request form, following the login prompts as you go.

Option 2: Create a new InterLibrary Loan Request

If you’re unable to locate a citation using Library Search or Worldcat, submit your request manually. Start by selecting your item type (Article, Book, or Other), then provide as much information about your item as possible.

Track UBC InterLibrary Loan Requests

Use your ILL/DocDel account in WorldCat to track the status of your active requests.

Looking for DocDel info?

See borrowing between UBC Campuses (DocDel).

Contact UBC ILL

Questions? Please contact ill.lend@ubc.ca.