Library service updates

Last updated November 22, 2021.

COVID-19 has impacted Library services and spaces. For more details please see:

Library Spaces
Materials Pick-Up Service
Online Resources
Print Collection
Research Help


Library Spaces

Most UBC Library branches on the UBC Vancouver campus are now open. Non-medical masks are required.

Due to construction related to the expansion of the First Nations Longhouse, the Xwi7xwa Library will be closed to the public until Fall 2022. The collections offered by the Xwi7xwa Library will continue to be accessible through a delivery service, with the First Nations Longhouse as one of the pick-up locations. Learn more.

Find information about updates to library spaces at UBC Okanagan.

UBC.ca continues to be the most up-to-date and authoritative source of information about the University’s response to COVID-19.


Materials Pick-up Service

The Materials Pick-Up Service ended September 2 at 4 p.m.  Materials ordered prior to the closure of the service will be available for pick-up from the Koerner Library circulation desk.


Online Resources

Off-Campus Access

Current students, faculty and staff should review Connecting to Library Resources protocols before trying to connect to any of the library’s online resources from off-campus. Computers using a UBC wired or wireless network connection are automatically authenticated.

Electronic Resources

The HathiTrust Emergency Temporary Access Service (ETAS), put in place in July 2020 to provide UBC Library faculty, students and other researchers remote access to print materials that were restricted during the COVID-19 outbreak, was deactivated Tuesday, August 23, 2021. Learn more.

Course Reserves

The library continues to work with faculty to make course materials available online and to source electronic versions of print materials for the Library Online Course Reserves system, integrated with Canvas. Appropriate copyright considerations and licensing permissions will be applied to all requests. Questions can be directed to ask.library.ubc.ca.

Contact cIRcle to add content to UBC’s digital repository for research and teaching materials.

If you are experiencing difficulty accessing online resources please contact us. 

Remote Access to Computers

UBC students, faculty and staff can access library computer workstations remotely for academic use using CWL and password.

Access computers at UBC Library remotely.


Print Collection

Due Dates and Fines

UBC Library has eliminated most daily overdue fines for all library users. Overdue fees will continue for high-demand items, including recalled items. Charges for items deemed lost, which applies to items not returned after more than 28 days, will also remain in effect. Please contact us via the Assistance Form with any questions.


Research Help

Research Guides – Search subject and course guides that compile useful databases, digital library collections, and research strategies.

Find useful information to help you get started with your research, including a library skills tutorial, assignment calculators, information on academic integrity, writing support, skills for class and life, and more.

You can use our chat service, AskAway. The chat service is staffed by UBC Library, but at peak service times or off-hours, you may be connected with a librarian from another academic library.

Subject librarians with expertise in specific areas are available to UBC students and instructors for consultations. Once you identify a librarian, you can schedule an appointment with them via email.

Not sure which subject librarian to contact? Contact your branch by email and we’ll point you in the right direction:

Vancouver Campus

Okanagan Campus