Library Account Assistance Form

For general information about UBC/Library Cards and PINS, go to My Library Account. (Don’t know your UBC/Library card barcode and PIN? Click here or call one of the numbers listed below.)

Fill in this form for questions about:

• Library cards
• Loan regulations
• Suspended cards
• Holds and recalls
• To appeal a library fine, fill in this online form.

Please fill in all fields and give as much detail as possible. Click on “Submit” when finished.

Assistance is also available by telephone: